This video includes footage from the Bon Jovi press conference ahead of the Vienna show and a tour of the stadium stage set-up, but what Jon says about Richie (at about 1:39), especially on the back of the Cool FM interview, stands out:
"To keep addressing the Richie thing, and it's very difficult for us because, in truth, it's almost to the point... you've gotta ask him. He didn't show up, that's all that happened. He didn't get fired, we didn't have a fight. We've been through this before. And when he works through his personal issues, then he can talk about what date, if at all, he chooses to come back. We love him, we miss him, it's different but it's still just as good, and we're fortunate that the guy that filled in for him last time that he had issues was available, so the shows have not suffered one bit."